Politique de Confidentialité VGO Taxi
Driver Cooperation Service Agreement
VGO Taxi is an online taxi service platform developed by VGO InfoTech. Based on user demand for rides, the platform processes information to match the most suitable drivers to provide transportation services to users. By registering as a cooperative driver on the platform, you will represent the platform in providing transportation services to users. Please read this agreement carefully before providing transportation services.
Once you register as a cooperative driver on the platform and log into the application, you are deemed to have agreed to the terms of this agreement, which are legally binding on you, VGO InfoTech, and its subsidiaries. If you do not agree to this agreement, you cannot log into the application, place orders, or provide transportation services.
Article 1: Service Provision
You will receive passenger ride requests through the mobile app, and the platform will push the most suitable orders to you. After accepting an order, the app will display the passenger's pickup location, and you should immediately go to that location to pick up the passenger. After picking up the passenger, you should follow the route planned by the app to transport the passenger and charge the fare displayed in the app upon reaching the destination.
During the waiting period for orders, you do not need to drive around looking for passengers; the platform will send new orders to your mobile device based on passenger demand. You can choose whether to accept orders immediately via the app; if you disable the order acceptance option, the platform will not assign orders to you. If you disable the acceptance option and then re-enable it, you can start accepting orders immediately.
While using this application, the platform will integrate third-party software to provide you with map navigation services. You understand and agree that the planned route provided by the navigation service may not meet travel requirements due to factors such as road construction, traffic congestion, or temporary conditions. Please always base your actions on the actual traffic and road conditions and strictly adhere to traffic laws and regulations.
Article 2: Service Quality
When providing transportation services to passengers using this platform, you must ensure service quality in accordance with platform requirements. Specifically, during the transportation service, you must understand and commit to fulfilling the following obligations:
2.1 Order Acceptance
If you choose to accept orders, you must not refuse orders assigned by the platform during the acceptance period.
After accepting an order, you must not cancel it without valid reason.
2 2 Transportation Service
You must keep your vehicle clean and odor-free.
If the platform provides you with a uniform, you should wear it during the service period.
You must charge the fare displayed in the app and not raise prices.
During driving, you must comply with traffic laws and ensure safe driving.
You must respect the wishes of the passengers and must not refuse service, take detours, or negotiate prices after accepting an order.
You should operate politely; for passengers with large luggage, you should proactively open the trunk and assist with placing luggage.
After the passenger gets in, you should greet them with the phrase: "Hello, VGO is at your service." When the passenger exits, you should say, "Thank you for using VGO, have a pleasant day."
Article 3: Service Fees
You will receive passenger demand information through the platform and utilize its convenience to complete transportation services. The platform charges a corresponding service fee. Regardless of the payment method (online electronic payment or offline cash payment), the platform’s service fee rate is 20%.
The platform will settle fees with you monthly. The specific settlement method is as follows:
A = Amount of electronic payment to the platform * 80%, where A is the amount the platform should refund to you.
B = Amount of cash payment to you * 20%, where B is the amount you should refund to the platform.
If A is greater than B, the amount the platform should pay you is C = A - B.
If A is less than B, the amount you should pay to the platform is C = B - A.
You can check the total number of orders you have accepted, total income amount (including both electronic and cash payments), and monthly settlement amount in the app.
3. Settlement with you will be conducted via bank account transfer. If you need to settle in cash, you must notify platform staff in advance and come to the platform office to complete the settlement in person.
Article 4: Transportation Safety
In your cooperation with the platform, it only serves as the provider of passenger demand information. Therefore, during your provision of transportation services offline, you are fully responsible for driving and transportation safety. If any infringement occurs to passengers or third parties during the transportation process, you must bear the corresponding compensation liability. For any infringement damage to the platform caused by your fault or any loss caused to the platform due to your breach of contract, the platform has the right to pursue compensation from you.
Article 5: Driver's Commitments and Guarantees
By cooperating with the platform and becoming a registered driver, you make the following guarantees and commitments:
You have the legal qualifications and capability to provide taxi services within the Republic of Djibouti.
Your vehicle meets the requirements for passenger transport vehicles in the Republic of Djibouti.
The information you submit to the platform for registration is true and valid, and if this information is updated, you will promptly notify the platform for the corresponding updates.
You acknowledge and guarantee that during your cooperation with the platform, you shall not engage in behaviors detrimental to the platform's interests, including but not limited to:
1) Disrupting the normal operational order of the platform.
2) Infringing on the personal rights of platform staff.
3) Infringing on the property rights of the platform or its staff.
4) Spreading false or inaccurate information that negatively affects the platform's reputation.
Article 6: Driver's Breach of Contract Liability
When providing transportation services to passengers through the platform, you must fulfill the terms agreed upon in this agreement. If you violate this agreement, you shall bear the corresponding breach of contract liability. You understand and agree that the platform has the right to determine your breach of contract behavior according to platform rules within the limits permitted by law. If your actions constitute a breach of contract, the platform may suspend part or all cooperation, collect liquidated damages, terminate cooperation, and take other measures as stipulated in this agreement.
Article 7: Jurisdiction Agreement
This agreement is governed by the laws of the Republic of Djibouti. In the event of any conflict, compensation, or dispute arising from or related to the performance, breach, termination, interpretation, or validity of this agreement, or related to the use of VGO Taxi, either party may file a lawsuit in a court with jurisdiction over the defendant's location if negotiations fail.